Written by Andre, Team Motuva
Updated
How to change it
- Go to Account > Billing.
- Select Update payment method.
- Enter the new card on the page that opens.
That page belongs to Stripe, our payment processor. Motuva doesn't handle or store your card details itself.
Subscription > Update card does the same thing, if that's the screen you're already on.
Do it before your renewal date
Your renewal date is on Subscription. A card that has expired or been replaced is the commonest reason a renewal is declined, and changing it in advance avoids the failed payment altogether. If one has already failed, see Payment failed or charged but plan didn't update.
If there's nothing to update yet
The Free plan takes no card, so there's no billing page to open. Choose a plan on Subscription first.