Help Centre
Fix common problems and know when to get in touch.
When a photo won't upload, its tile says why: the wrong format, too large even after resizing, or a dropped connection. What to do for each.
An advert works through four stages on its card. What each one means, what to do if it takes a long time, and when trying again is free.
What each sign-in message means and what to do: wrong details, signed out by another device, too many attempts, or a code that didn't arrive.
If a payment fails, new adverts pause until it goes through. How to update your card, what a dispute means, and what to do if your plan didn't change.